Service Alerts:  The ITS Service Desk will be temporarily transitioning to online support. We are available by phone, e-mail, chat and TDX requests. Physical visits will be by appointment only. No drop-in support without an appointment will be available until further notice. 

For more information on remote resources, please view our Knowledge Base article.



Technology Service Desk

Our Service Desk team includes technology specialists who cover campus-wide support for desktop computing, printing, lab and classroom technology, user assistance and technology training. For a full list of supported services, please sign-in and browse our Service Catalog or view helpful articles in our Knowledge Base.

How to Request Assistance

Submit a Ticket

You can submit a ticket anytime through our Service Catalog

425-564-HELP (4357)

We are available by phone during standard service hours

Live Chat 

Prefer text? Start a live chat anytime during standard service hours

B 233

Come by the Service Desk in the B building on Main Campus, room 233, for in-person assistance. NOTE: Due to social distancing policies in light of the COVID-19 situation, we are not open to drop-in visits; please call to schedule an appointment.

Service Hours

  • Monday - Thursday:
    7:00am — 7:00pm
  • Friday: 
    Phones are Closed