How To: Activate your Account in ctcLink

Summary

This guide will show you how to activate your ctcLink account. During this process you will get your ctcLink ID number and create your ctcLink password.

● Note: Make sure to safely store the password you create and write down the ctcLink ID number once your account is activated.
● Note: Contact the Bellevue College ITS Service Desk if you have problems with sign-in credentials, usernames, passwords or student ID numbers.
● Note: Disable pop-up blockers in your browser.

Part 1: Activate Your Account

1. Go to the ctcLink Sign In page (often called a Log In page): https://gateway.ctclink.us
2. At the bottom of the Sign In screen, click the Activate Your Account link.

ctcLink login page displaying a ctcLink ID field, a “Keep me signed in” checkbox, a “Next” button, and links for “Unlock Account” and “Help.” Below the login form, the “Activate Your Account” link is highlighted with a red rectangle.

3. The Activate Your Account page will display. Enter your full legal First Name and Last Name. Make sure you have entered your name correctly. (If your legal name is a single name — such as Pran, Madonna or Nani — you must enter a hyphen [-] in the First Name field and enter your single name in the Last Name field.)

4. Enter your Date of Birth (MM/DD/YYYY) or use the calendar icon.

5. Select an ID Type from the drop-down menu:
● ctcLink ID (new) if you are a student or employee.

6. Enter your ctcLink ID. Click the Submit button.

ctcLink "Activate Your Account" page displaying required fields for First Name, Last Name, Date of Birth (MM/DD/YYYY), and ID Type. The ID Type dropdown is set to "ctcLink ID (new)," with an ID entry field to the right and a "Submit" button below the form.

 

7. If you do not provide the correct name or date of birth, you will receive an error message that says Your ctcLink ID could not be created. Click the OK button and return to step 3.

Message dialog displaying an error stating that no match was found. The message instructs the user to verify the entered information, ensure the name matches the one used during admissions, and contact ctcLink support if additional assistance is needed. An "OK" button appears at the bottom of the dialog.

Part 2: Set Your Password

8. After completing the initial Sign In screen, the Set Your Password page will display.
• Enter your preferred Email address.
• Select a Security Question from the drop-down menu.
• Provide the Answer to your security question.
• ctcLink provides account recovery options. This feature is useful when you don’t have access to your email. Enter your phone number in the Phone Number (SMS) field to receive the code via text or in the Phone Number (Voice) field for the voice option.
• Create your password by entering it in the Password field. Password must be at least eight characters and include at least one uppercase letter, one lowercase letter and one number. Do not use all or part of your first or last name as part of your password.
• Enter the same password in the Confirm Password field.
• Click the Submit button.

ctcLink "Set Your Password" page displaying fields for email address, optional account recovery phone numbers for text message and voice call verification, and password creation. Password requirements are listed below the recovery section, followed by Password and Confirm Password fields and Submit and Cancel buttons.

9. A pop-up message will display. Click the OK button.
10. The Account Activation confirmation message will display. Click the Close button. Make sure to close all browser windows completely (including all open tabs) for updates to take place.

11. You have successfully activated your ctcLink account.

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