WordPress Gravity Forms Notification Settings


Gravity Forms is used for forms across the Bellevue College website. In order for notification emails to function, Gravity Forms needs to be configured very specifically. This article walks you through these settings.

How To: Set up Gravity Forms Notification Settings

When you are setting up a new form in WordPress, it is essential that you correctly configure the Notification settings- if these are not set up correctly, you will not receive notifications that people have been submitting info through your form!

How to edit notification settings:

  1. From the WordPress dashboard, select ‘Forms’ on the sidebar
  2. Hover your mouse over the name of the form you wish to edit, then hover your mouse over the ‘Settings’ option, then click the ‘Notifications’ item on the dropdown menu that will appear.
  3. You will see a list of notifications- the default is called ‘Admin Notification’
  4. Click the name of the notification you wish to edit.

How to configure notification settings:

The following fields should be set as follows:

  1. Send to Email – set to email address you wish the notification to be sent to.
    This will be set to {admin_email} as default – this will not work (it will direct to the Integration team, not to you).
  2. From Email must be set to wp-admin@bellevuecollege.edu.
    Set as {admin_email} by default as well – this will not work.
  3. Reply to: Click the icon to the right of the text area, and select the ‘Email Address’ option.
    This means that if someone replies to the notification email, their reply will be directed to the person who submitted the form instead of going to the wp-admin address.
  4. Make sure that notifications are enabled (the switch to the left of each should be in ‘On’ position

Screenshot illustrating above settings in interface

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Article ID: 21728
Tue 12/13/16 11:31 AM
Thu 10/11/18 1:30 PM

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